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Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:

  • Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety. 
  • Making all advertising and sales promotion factually accurate, avoiding those practices that tend to mislead or deceive the customer. 
  • Writing all contracts and warranties such that they comply with federal, state, and local laws. 
  • Promptly acknowledging and taking appropriate action on all customer complaints. 
  • Refraining from any act intended to restrain trade or suppress competition. 
  • Obtaining and retaining insurance as required by federal, state, and local authorities. 
  • Obtaining and retaining licensing and/or registration as required by federal, state, and local authorities.
  • Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients and the public. 
Read NARI's Standards of Practice (PDF)
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